Senior IT Specialist

Minimum 6 years of Experience as a SENIOR IT SPECIALIST.  Minimum Education: Bachelor’s Degree. Active IRS MBI clearance is a plus. Provides high level functional and IT analysis, design, development, integration, documentation, and implementation assistance on problems which require a thorough knowledge of the related technical subject matter for effective system deployment.  Primary responsibilities include participating in all phases of systems development; applying principals and methods of the functional area to difficult problems in technical areas to arrive at automated solutions; designing and preparing technical reports and related documentation; making charts and graphs to record results; preparing and delivering presentations and briefings as required, performing as a Project Manager as required.

Requirements

  • Active IRS MBI clearance is a plus.
  • 2-year degree, preferably in the Information Technology field
  • Minimum of 5 years of direct hands-on IT after graduation
  • Drug/tobacco free. Random drug screenings will be performed.
  • Professional appearance to customers. No visible tattoos, body piercings.
  • Must be willing to travel to customer locations for on-site support.
  • Must possess critical thinking skills. Be able to solve problems logically and independently
  • Be well versed in the following IT areas:
  • Basic networking. Must be able to troubleshoot and configure networks either from inception to taking over a non-functioning network. Must understand routing, DNS, DHCP, VLAN, etc.
  • The OSI model.
  • Firewall concepts. Be able to diagnosis and troubleshoot a variety of manufacturers’ firewalls and be able to handle moves, adds, changes.
  • Wi-Fi setups, configurations, changes. Have a thorough understanding of the 802.1x protocols. Must be able to configure secure corporate access points and guest access points and know how to keep them isolated.
  • Basic Windows/Mac setups and troubleshooting. Be available to provide remote support to customers during business hours.
  • Windows Servers. Be familiar with the Windows family of servers, from Server 2008 to Server 2019. Understand domain controllers, active directory.
  • Printer setups. Must be familiar with printing protocols and how to properly configure printers in a business environment.
  • Virus protection/removal techniques
  • Understand file formats, structures. Be well versed in binary/hex/decimal conversions and be able to edit files in true hex mode. Know the ACSII system.
  • Be fluent with basic Microsoft software, Word, Excel, Powerpoint. Be able handle complex formulas in Excel, mail merges in Word, etc.
  • Power/surge protection methodologies and architectures
  • Possess or be able to pass a Government/FBI security clearance

Preferred candidates will possess or be familiar with the following:

  • Possess Microsoft, Cisco, BICSI, CompTIA or equivalent certifications
  • Sonicwall firewall OS. Be able to configure “out of the box”. Setup correct DHCP, VLAN, firewall rules, content filtering rules, port forwarding/triggering, etc.
  • Wireless certifications from Ubiquiti
  • Be familiar with hosted VoIP strengths/weaknesses and how to properly setup a VoIP phone system with VLANs.
  • Understand NAS architecture
  • Understand all the RAID architectures and the differences between them and how to properly architect a solution for a customer
  • Perform low level packet analysis using software such as WireShark
  • Office365 administrations. Be familiar with all aspects of managing Office365 hosted Exchange servers.
  • Programming managed switches, both Layer 2 and Layer 3 from a variety of vendors
  • Be familiar with digital surveillance cameras and how to setup/configure systems
  • Microsoft Azure cloud platform. Be familiar with virtual machines running on Azure, cloud storage, cloud networking, etc.
  • Be well versed in business backup strategies
  • Light programming skills. Be able to write scripts for execution in command lines and/or PowerShell
  • Design/assist in network cabling installations and have some BICSI certifications