Technical Writer

We’re looking for an experienced technical writer to join our team and help take our customer-focused services to new heights.


  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create and maintain the information architecture


  • Proven working experience in technical writing of software documentation
  • 7-8 years’ industry experience as an effective technical writer
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • Experience using XML tools to create documentation
  • Firm understanding of the systems development life cycle (SDLC) and software development

University degree in Computer Science, Engineering or equivalent preferred