Kashif Rasheed, the newest addition to our eTel team, assumes the role of Director of Delivery Services, bringing a wealth of expertise and experience to the forefront. With a strong foundation in cybersecurity and network security, honed through extensive work in AWS and Cisco environments, Kashif possesses a deep understanding of the ever-evolving digital landscape. Boasting an impressive portfolio of 14 active IT infrastructure certifications from renowned entities such as Microsoft, AWS, and Cisco, Kashif’s dedication to staying at the forefront of industry knowledge is evident. His commitment to excellence is a testament to his passion for continuous learning and growth.
In his capacity as Director of Delivery Services, Kashif leads the day-to-day management of our delivery services, leveraging his skills in program management, project oversight, technical acumen, and operational proficiency. Kashif’s overarching mission is to deliver exceptional results in IT strategy, performance, and customer satisfaction. He achieves this by harnessing his subject matter expertise, adept team management skills, and practical experience garnered over years of dedicated service. Among his notable accomplishments are the successful implementation of ITIL best practices, the streamlining of operational processes, the mentorship and development of a substantial engineering team, and the facilitation of significant revenue growth.
Passionate about providing innovative and efficient solutions that not only meet but exceed the expectations of our clients, Kashif embodies our commitment to delivering excellence in every facet of our operations. His presence at eTel is a testament to our unwavering dedication to providing cutting-edge solutions and world-class service.